Scrollmark Docs
Walkthroughs, reference, and playbooks for the social media managers who run Scrollmark every day.
This is the home of every guide, reference page, and walkthrough for Scrollmark — the community engagement platform for social media managers.
If you're new, the fastest path is the Get Started guide. It takes you from a fresh login to a live journey in about five minutes. If you're looking up something specific, hit ⌘K to search every page on this site.
Browse by feature
Each card below maps onto a section of the Scrollmark sidebar. Click the one closest to what you're trying to do.
Get Started
Connect a social account, tour the dashboard, ship your first journey, invite your team.
Inbox
Unified comments, DMs, and mentions, with AI reply suggestions and the Reviews approval queue.
Automations
Journeys, social loyalty, and rewards — everything that runs while you sleep.
Content
The calendar, the creative library, and the UGC posts dashboard.
Audience
Filter, tag, and dig into every follower who's touched your account.
Analytics & Insights
Dashboards, generated reports, and social listening.
Settings
Roles, integrations, and billing for your Scrollmark organization.
Playbooks
Goal-shaped walkthroughs that combine features into outcomes.
Reference
Glossary, integrations directory, and troubleshooting for when something doesn't work.
Popular starting points
The handful of pages most teams open first:
| You're trying to… | Start here |
|---|---|
| Get a brand-new account up and running | Get started in 5 minutes |
| Connect Instagram, Facebook, or TikTok | Connect your social accounts |
| Build your first DM-keyword automation | Launch your first journey |
| Turn on AI replies | AI replies |
| Schedule a week of content | Content calendar |
| Invite teammates and assign roles | Permissions |
| Look up what an error message means | Troubleshooting |
A note on accuracy
Every page on this site is grounded in the actual Scrollmark product. If a feature isn't documented here, it usually means we haven't shipped it yet (or it's gated behind a feature flag). When you find a gap, hit the ? icon in the top-right of the portal — a real person reads every message.
Search beats browsing
When you know roughly what you're looking for, ⌘K from anywhere on this site is faster than navigating the sidebar. The search indexes every page, including the glossary.